ST. THOMAS, V.I. – Atty General Denise George reminds the
general public that in light of COVID-19 (coronavirus), measures have been put
in place to safeguard the public and DOJ employees from potential exposure. The
Paternity and Child Support Division (PCSD) has now implemented a protocol to
promote social distancing while continuing to provide services to the public.
Facilities of Paternity and Child Support that will be closed to the public
include offices located on the 2nd floor of Nisky Shopping Center, St. Thomas
and #3018 Estate Orange Grove, St. Croix. However, in-person services will be
provided to accept payments.
“Because the health and safety of our staff and
customers are paramount, effective immediately, both PCSD offices in the
territory are in the process of transitioning to providing limited in-person
interactions and online options with regard to child support establishment,
payment, and enforcement services,” said Director Terrence D. Joseph.
will be provided via telephone, fax, mail, and through the internet. Persons
who wish to make payments will be allowed inside the offices until the drop box
becomes available, at which time, only money orders and checks will be
“The Territorial Disbursement Unit and payment processing teams have
a strong plan in place to ensure that payments continue to be processed and
disbursed timely, therefore no delay in the processing of any child support
payments received is anticipated, said Director Joseph. Customers with
scheduled court hearings will be contacted to discuss rescheduling options.
Child Support Hearings and pre-trial conferences are suspended until further
For status and case updates or to submit questions, please email firstname.lastname@example.org.